Level 2/3 data centre & implementation engineer
United Kingdom
Manchester
Xn Global Systems is a global hospitality management software company specialising in point of sale and property management systems. Our highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimise revenue generation, simplify service operations and enhance the quality of guest communications.
Our global cloud runs multiple products, which includes our cloud point of sale and cloud residential property management solutions, alongside other products such as O365 and Remote Desktop services.
Working with Hypervisors, networking, and SAN infrastructure along with software solutions MS SQL and IIS plus Active Directory and O365.
As an escalation point for our product related service desk teams you will provide technical support for any private cloud related issue or any internal technical issue with our product, related to OS/networking or security.
Working hours are 37.5 hours per week based in our Salford office.
Essential
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Previous experience of 2nd / 3rd line level support
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Server Microsoft 2016 and above
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Active Directory
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SQL 2016 and above
Nice to Have
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Microsoft Certificate
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Dell Compellent and Powerstore knowledge
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Fortinet experience
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Sophos central experience
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SQL Alwayson
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IIS clusters
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Network Load Balancing
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VLan’s & Routing
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Hypervisors
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Server and network hardware experience