Hosted within Xn protel’s private cloud, the new PMS and xnPOS systems will centralize operations, reduce costs and deliver scalability for the growing Central Hotels business, while helping staff to provide guests with an ‘at home’ comfortable service.
Global hospitality management software company Xn protel Systems today announced that the newly opened 5-star Royal Central The Palm Jumeirah, Dubai, UAE (207 rooms, 6 F&B outlets) and the 5-star Canal Central Hotel Business Bay, Dubai, UAE (278 rooms, 4 F&B outlets) have both installed a protel hotel management software and xnPOS hospitality EPoS system. The strong partnership between Central Hotels and Xn protel will see existing and new hotels within the group strengthening the brand through the creation and delivery of exceptional, personalized guest experiences.
Central Hotels, launched in 2015, is a fast-growing hospitality management company headquartered in Dubai, UAE. The company offers a full spectrum of choice in terms of hotel categories and comprises five distinct hotel brands: Grand Central, City Central, Central Inn, Central Suites and Central Living. Central Hotels has rapid growth plans, which could see them reach up to fifty hotels in the next five years.
xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. The product is already proven in a wide spectrum of F&B operations in some 50 countries across Asia Pacific, Europe and the Middle East. The pedigree and range of international customers endorses the system’s flexibility, functionality, language capability and simplicity of use.
protel MPE is an on-premise or hosted hotel management system for group hotels, serviced apartments and other accommodation businesses. It is internationally proven, feature rich and seamlessly connects to all other critical business systems. protel MPE provides the tools needed to support the guest journey, empower staff, and support the growing needs of the hospitality business. Central Hotels has chosen the ‘hosted’ option within Xn protel’s Data Center.
Ammar Kanaan, Group General Manager, Central Hotels said: “Our partnership with Xn protel is key to us providing our hotel teams with the right tools to make sure our guests receive a warm welcome and great service.”
Ammar continues, “Choosing the ‘hosted by Xn protel’ option for our PMS and POS means that we now have all the advantages of centralized systems, supported by people who really know what they are doing. It will allow us to better manage our resources across the Central Hotels Group and enable us to truly understand and meet the needs of our guests.”
Magued Malek, Business Development Director Gulf Countries & India, Xn protel Systems comments: “Many thanks indeed to the corporate and hotel teams for helping us to ensure everything was in place ready for the two openings. We look forward to our continued partnership and working together on future openings.”
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